Terms & Conditions for Hostel Property Owners Using Corporate Hostel Booking Portal

1. Registration & Listing

1. The Property Owner shall provide accurate and complete information regarding the property, facilities, room inventory, pricing, photographs, and legal ownership.
2. The Property Owner confirms that all necessary licenses, permissions, and statutory approvals required for operating the hostel are valid and up to date.
3. Corporate Hostel Pvt. Ltd. reserves the right to approve, reject, suspend, or remove any property listing at its sole discretion.

2. Property Standards

1. The Property Owner shall maintain clean, safe, and habitable accommodation for guests.
2. The Property Owner shall ensure uninterrupted availability of basic amenities including water, electricity, sanitation, and security.
3. Any major changes in facilities, room inventory, or property condition must be updated on the portal immediately.

3. Booking Management

1. All confirmed bookings received through the portal shall be honored by the Property Owner.
2. Double bookings, unauthorized cancellations, or refusal of accommodation to confirmed guests may result in penalties or suspension.
3. The Property Owner shall maintain accurate room availability and occupancy records.

4. Pricing & Payments

1. The Property Owner shall provide room rates and occupancy charges as agreed.
2. Corporate Hostel Pvt. Ltd. may charge a commission, service fee, subscription fee, or booking fee as specified in the commercial agreement.
3. Payments shall be settled to the Property Owner after deduction of applicable commissions, taxes, and charges.
4. All applicable taxes shall be the responsibility of the Property Owner unless otherwise agreed.

5. Commission

1. The agreed commission percentage shall be applicable on every booking generated through the portal.
2. Corporate Hostel Pvt. Ltd. reserves the right to revise commission structures with prior notice.

6. Guest Management

1. The Property Owner shall comply with all local laws relating to guest registration and verification.
2. Valid government-issued identification shall be collected from guests wherever required.
3. The Property Owner shall maintain guest records as per applicable regulations.

7. Maintenance & Liability

1. The Property Owner shall be solely responsible for maintenance and upkeep of the property.
2. Corporate Hostel Pvt. Ltd. shall not be liable for property damage, theft, accidents, injuries, or disputes occurring at the hostel premises.
3. The Property Owner shall indemnify Corporate Hostel Pvt. Ltd. against any claims arising from the operation of the property.

8. Reviews & Ratings

1. Guests may submit reviews and ratings through the portal.
2. Corporate Hostel Pvt. Ltd. reserves the right to publish, edit, or remove reviews in accordance with its policies.
3. Repeated poor ratings may lead to suspension or removal of the property listing.

9. Cancellation Policy

1. Cancellation terms shall be as specified in the booking confirmation.
2. Any refund obligations arising from property-related cancellations shall be borne by the Property Owner.
3. Corporate Hostel Pvt. Ltd. may recover applicable refund amounts from future settlements.

10. Compliance with Laws

1. The Property Owner shall comply with all applicable laws, regulations, labor laws, fire safety requirements, and municipal regulations.
2. The Property Owner shall obtain and maintain all required licenses and permits.

11. Intellectual Property

1. The Property Owner grants Corporate Hostel Pvt. Ltd. the right to use property photographs, descriptions, logos, and promotional materials for marketing purposes.
2. The Property Owner confirms ownership or authorization to use such content.

12. Term & Termination

1. This Agreement shall remain in force until terminated by either party with 30 days’ written notice.
2. Corporate Hostel Pvt. Ltd. may immediately suspend or terminate the listing in case of fraud, legal violations, guest safety concerns, or breach of these terms.

13. Confidentiality

1. Both parties shall keep confidential all commercial, operational, and customer information obtained during the partnership.
2. Such obligations shall survive termination of this Agreement.

14. Force Majeure

Neither party shall be liable for delays or failures caused by events beyond reasonable control, including natural disasters, government restrictions, strikes, pandemics, or technical failures.

15. Dispute Resolution

1. Any disputes shall first be resolved through mutual discussion.
2. Failing settlement, disputes shall be subject to arbitration under applicable laws.
3. Courts at Ahmedabad, Gujarat shall have exclusive jurisdiction.